Steps to take if the Air Intel tool mission list is empty
There are three reasons the Air Intel tool mission list can be empty:
- No recent missions with products flown. The tool only loads the most recent missions. The 'history' is configurable as the number of days. The default of 60 days, but 15 days or less is common to remove clutter and improve performance. Check with other users to see if they are seeing missions in the same tool.
- The network security setting is blocking access to the air intel data on the network you are using to connect. Check to see if there are missions showing when using a different network to connect to the internet - i.e. home, device data or hotspot. If it works there, then contact your agency IT department and have https://airborne.intterra.io/ whitelisted.
- There is a problem with your data permissions that is blocking access. Contact support@inttertrgroup.com for help.