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  2. Frequently Asked Questions

I'm an Intterra Administrator. Can I reset a user's password for them?

Yes! You can  reset a password and unlock a user account for a user in the system (and neither can your Intterra Account Manager).  Please encourage that user to follow the steps found in this FAQ: How do I reset my password after I get locked out of Intterra? to reset their password.
 
For additional information, see: